All sales are final except for defects in manufacturing. Do not return merchandise without prior approval. Contact us by email at firstname.lastname@example.org. Returned merchandise must be accompanied by prior authorization or merchandise will be resed and returned to the customer. Authorized returns will be charged a 20% restocking fee. Returns must be reported within 15 days of purchase.
All shipping charges are non-refundable. All Shipping charges are the responsibility of the customer. Merchandise must be shipped in the original manufacturer's packaging and condition. Make sure that you put the merchandise box inside of the shipping box. DO NOT ship the merchandise box by itself. Damages All goods are carefully packed and in good condition when shipped. Claims must be made with the carrier, not with Grizzly Customs LLC. There will be no exchanges or returns on damaged merchandise due to the carrier. Please note that the number of packages delivered as sometimes they will be separated by the carrier.
Shipping and Handling Charges: Shipping and handling charges are based on total price of your order or based on the item. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.
We will notify you if there is an increase in the shipping charge for your order prior to billing and shipping.
Delivery Time: Allow 4-10 business days for delivery of non-back ordered items in the continental US.
Consolidated Shipments: Entire orders will be shipped together if possible
We ship to the US only
Sales tax is charged on instate orders if required by law. Tax is charged based on the state if required by law.
Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection
Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available
If you are under 18 years of age (or the age of legal majority where you live), you may only use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
Customers in California California regulates motorcycle aftermarket parts that have the potential to impact emissions. In many cases, the sale and use of emissions related aftermarket parts on motorcycles is prohibited unless it is either a "Replacement Part" as defined by California, or the specific application has been granted an exemption as reflected in an Executive Order ("EO Part.")
Exempted parts are add-on or modified parts that have undergone an ARB engineering evaluation. If the part or modification is shown to not increase vehicle emissions, it is granted an exemption to emission control system anti-tampering laws. This exemption is called an Executive Order (EO) and allows the modification to be installed on specific emission controlled vehicles. Every Executive Order part or modification has an assigned number that can be verified on the ARB website. http://www.arb.ca.gov/msprog/aftermkt/devices/amquery.php
The California Air Resources Board (ARB) regulates aftermarket parts and has created regulations that essentially place all emissions related aftermarket parts into three categories:
(1) Replacement Parts “Replacement Part” means any aftermarket part intended to replace an original equipment emissions-related part and which is functionally identical to the original equipment part in all respects which in any way affect emissions (including durability), or a consolidated part.
These parts are appropriate for sale and use on motorcycles used on or off the public highways. For aftermarket exhaust and other parts, there are two applicable scenarios:
(a) If the motorcycle’s stock exhaust system does not contain a catalytic converter, then an aftermarket exhaust part is a replacement part as long as the part does not remove or replace any emission control equipment originally attached to the stock exhaust system, such as oxygen sensors, and it does not require tuning of the fuel system to be used.
(b) If the motorcycle’s stock exhaust system contains a catalytic converter in the manifold section of the stock exhaust system, then an aftermarket muffler positioned downstream from the catalytic converter (i.e. cat-back) is a replacement part as long as the part does not remove or replace any emission control equipment originally attached to the stock exhaust system.
(2) Add-on or Modified Parts (exemption required Executive Order (E.O.) Parts) Executive Order Parts are aftermarket parts that ARB has evaluated and determined do not adversely impact emissions, and thereby are granted an Executive Order (EO), which allows the part to be sold and used on specified (make/model/year specific) motorcycles. Any aftermarket part or exhaust system that replaces or otherwise impacts emission control equipment, including catalytic converters, requires an EO to be sold and used on a motorcycle used on or off a public highway.
(3) Competition Use Only Parts Competition Use Only Parts may only be sold or used on motorcycles used in closed course competition. They may not be sold or used on any motorcycle that is used on or off the public highways. Competition Use Only Parts are aftermarket parts that replace, modify, or alter any required emission control device, such as a catalytic converter, oxygen sensor, camshaft, or fuel control module.
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IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOU USE OF THE SITE.